The growing importance of real-time computing in numerous applications poses problems for network architectures, especially safety-critical Wide Area Networks (WANs). Assessing network performance in safety-critical real-time systems is difficult, and suggests the use of both human and technical performance criteria because of the importance of both dimensions in safety-critical settings. This research proposes a model that considers both technical and human performance in network evaluation.
Bayrak, Tuncay and Grabowski, Martha R., "Safety Critical Wide Area Network Performance Evaluation" (2002). ECIS 2002 Proceedings. 138.