Track

Health Care IT

Abstract

The push for value-driven healthcare has resulted in numerous calls for increased transparency and accountability across thehealthcare industry. This paper provides an a priori perspective to perioperative process transparency and accountabilitywithin a hospital environment by describing, examining, and discussing case-study research across a hospital’s perioperativeand auxiliary services. Based on a 66-month longitudinal study of a large 909 registered-bed teaching hospital, this paperinvestigates how the complexity of technological change dynamics, integrated information systems, and a patient-centricperspective contribute toward opportunities for patient transparency and accountability within a hospital’s perioperativeprocesses. This paper also provides theoretical and practical implications, as well as study limitations.

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