Submissions from 2011

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Knowledge Management System’s Characteristics that facilitate Knowledge Sharing to Support Decision Making Processes in Multinational Corporations, Mahmoud Abdelrahman, K. Nadia Papamichail, and Simon French

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Measuring Innovation Using Business Intelligence Dashboards, Ehi E. Aimiuwu and Sanjay Bapna

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Ubiquitous Computing – an Application Domain for Business Intelligence in the Cloud?, Henning Baars and Hans-Georg Kemper

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Managing knowledge distribution to prevent product imitation and counterfeiting, Julian Bahrs, Norbert Gronau, and Gergana Vladova

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Mining Transaction Data for Process Instance Monitoring in Legacy Systems, Jyoti Bhat and Sukriti Goel

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A Text Mining Application for Exploring the Voice of the Customer, Achim Botzenhardt, Andreas Witt, and Alexander Maedche

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A Knowledge-sharing Perspective on Supplier Development Activities, Liang Chen, Scott C. Ellis, and Clyde W. Holsapple

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An Integrated Framework for Effective Tacit Knowledge Transfer, Anitha Chennamaneni and James T. C . Teng

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An Analysis on the factors causing telecom churn: First Findings, Rajanish Dass and Rumit Jain

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Towards a Life Cycle Oriented Business Intelligence Success Model, Barbara Dinter, Christian Schieder, and Peter Gluchowski

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Customer Feedback Analysis using Collocations, Tomas Eklund, Jarmo Toivonen, Hannu Vanharanta, and Barbro Back

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Narrowing the Innovation Gap: Factors Influencing Outcomes of Industry-University Collaborations, Lee B. Erickson and Eileen M. Trauth

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Limits or Integration? – Manufacturing Execution Systems and Operational Business Intelligence, Tom Hänel and Carsten Felden

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Business Intelligence Excellence: A Company’s Journey to Business Intelligence Maturity, Paul Hawking

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Identifying Key Success Factors of Vocational Rehabilitation Services Program for People with Disabilities: A Multi-Level Analysis Approach, Yong Seog Kim

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Selecting Core Target Users for Online Social Networking Marketing with Target Marketing: A Preliminary Report, Yong Seog Kim and Vinh Tran

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Logistics Decision Model for Environmental Aspect using the Analytic Network Process, Young-Chan Lee, Hyung-Jin Oh, Chulmo Koo, and Joseph Sarkis

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Role of Knowledge Asset Indicators in Understanding Knowledge-Intensive Processes, Todd Little and Amit V. Deokar

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A Survey of Cognitive Theories to Support Data Integration, Roman Lukyanenko and Joerg Evermann

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THE ROLE OF BUSINESS INTELLIGENCE (BI) IN SERVICE INNOVATION: AN AMBIDEXTERITY PERSPECTIVE, Rozan O. Maghrabi, Richelle L. Oakley, Ravi Thambusamy, and Lakshmi Iyer

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Towards a KM framework for e-business projects within SMEs, Adel Moslehi, Henry Linger, and Kerry Tanner

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Consumer Feedback: Does Rating Reflect Reviewers’ Feelings?, Surma Mukhopadhyay, Sumali Conlon, and Lakisha Simmons

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Spatial Analysis of the Global Digital Divide, Tetsushi Nishida and James B. Pick

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Limitations of Performance Measurement Systems based on Key Performance Indicators, Tim Pidun and Carsten Felden

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An Empirical Study of BI-based Corporate Performance Management in North America and East Asia, Gregory Richards, William Yeoh, and Shan Wang

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Knowledge Goals as an Essential Component of Knowledge Management, Hagen Schorcht, Volker Nissen, and Mathias Petsch

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Exploring the Role of Books as a Knowledge Translation Mechanism: Citation Analysis and Author Survey, Alexander Serenko, Nick Bontis, and Madora Moshonsky

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Analyzing customer sentiments in microblogs – A topic-model-based approach for Twitter datasets, Stefan Sommer, Andreas Schieber, Andreas Hilbert, and Kai Heinrich

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Suggestion Mining from Customer Reviews, Amar Viswanathan, Prasanna Venkatesh, Bintu Vasudevan, Rajesh Balakrishnan, and Lokendra Shastri

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A Design Theory for Knowledge Transfer in Business Intelligence, Karen Vizecky

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Data Mining meets Decision Making: a Case Study Perspective, Karen Vizecky

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Twenty Years of Boundary Spanning and Brokering in ISD: Implications for the Data Warehouse Domain, Helena Vranesic

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Locating Post Offices Using Fuzzy Goal Programming and Geographical Information System (GIS), Mohammad Hossein Fazel Zarandi, Sohell Davari, Mina Hamidifar, and I. Burhan Turksen