Although Business Intelligence (BI) has become the top priority for many organizations, not all BI initiatives have been successful. Research has examined reasons for BI failure extensively; however, a consistent picture about how to achieve success with BI has not yet emerged. The purpose of this research is to provide a better understanding of BI success by proposing a framework that examines the impact of BI capabilities on BI success, in the presence of different decision environments. Using a theoretical lens grounded in decision making and information processing, the primary research question that this research addresses is how BI capabilities influence BI success for different decision environments. This dissertation will help users and developers of BI understand how to better align their BI capabilities with their decision environments and provide a framework within which future research on the relationship between BI capabilities and BI success can be conducted.
Isik, Oyku, "Business Intelligence Success: An Empirical Evaluation of the Role of BI Capabilities and Organization's Decision Environment" (2009). AMCIS 2009 Doctoral Consortium. 13.