The purpose of this paper is to analyze the emerging literature on community informatics with a view to developing a strategic framework, described as the Action, Reaction, Integration (ARI) model. We start by presenting the major themes in the research on community informatics. The review is intended to highlight issues that have attracted most research efforts on Community Informatics. We conclude by asserting that issues related to the strategy of community informatics have not received enough attention. Hence, the need for a theoretical models that focus on this area. We proceed to present the ARI model, with examples from a real life case study that took place in Rockhampton, Australia. We conclude with an outline of the major directions for future research emanating from the ARI model.
Romm, C. and Taylor, W., "Community Informatics: The Action, Reaction, Integration (ARI) Model" (2000). AMCIS 2000 Proceedings. 120.