Systèmes d'Information et Management


The aim of this article is to present a few concrete examples of the consequences of a non scheduled change in ERP implementations. In the post-ERP phase, we provide a socio-economic assessment of those consequences by looking at the following factors: technology, behavior of the players, organization, project management. When the ERP software has become operational but the expected results are still missing, does the post-ERP phase consist in a new project or does it require a different approach? Such is the question that this article attempts to answer.