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Systèmes d'Information et Management

Gestion de la connaissance et systèmes d'incitation :entre théorie du "hau" et théorie du "ba"

Abstract

The development of knowledge management practices within organizations during the last years has been mainly technology-driven. At the practical as well as the theoretical level, a weak attention has been paid to an important issue : the analysis of the relationship between incitative systems and knowledge sharing. After a presentation of a typology of barriers to knowledge sharing, the paper details the case of value added services sectors and presents the typology of mobilisable knowledge as well as of incitative systems that are really or potentially implemented. Finally, the paper suggests the necessity of articulating two possible theories for knowledge exchanges within organizations : the "Hau" theory of Mauss and the "Ba" theory of Nonaka and Konno.

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