Vers un modèle de codification des connaissances : nature et perspectives

Authors

Corinne Janicot, IAE Montpellier - Université MontpellierFollow
Sophie Mignon, Université MontpellierFollow

Abstract

If knowledge codification allows an exchange and a dissemination of understanding inside all the organization, as well as access time reduction, the improvement of task quality and customer relationships remains problematic. We propose a model for the codification of knowledge consisting of the concepts of service's time value and cognitive value designed through integrative (repositories) and interactive (groupware) information technologies. The model, applied to a consulting firm involved in knowledge codification strategy, shows a real enhancement of time value and more partially an improvement of the cognitive value of the service.

Recommended Citation

Janicot, Corinne and Mignon, Sophie (2008) "Vers un modèle de codification des connaissances : nature et perspectives," Systèmes d'Information et Management: Vol. 13: Iss. 4, Article 5.
Available at: https://aisel.aisnet.org/sim/vol13/iss4/5