What Are the Secrets of Successful Process Modelling? Insights From an Australian Case Study

Authors

Wasana Bandara, Queensland University of Technology, Brisbane, AustraliaFollow
Michael Rosemann, Queensland University of Technology, Brisbane, AustraliaFollow

Abstract

Contemporary management and IT concepts emphasize the importance of process-oriented management concepts as a business paradigm. While there has been much research and publications on alternative process modelling techniques and tools, little attention has focused on post-hoc evaluation of actual process modelling activities or on deriving comprehensive guidelines on 'how-to' conduct process modelling effectively. This study aims at addressing this gap, and reports on a detailed case study conducted at a leading Australian organisation, with the aim of building a process modelling success model.

Recommended Citation

Bandara, Wasana and Rosemann, Michael (2005) "What Are the Secrets of Successful Process Modelling? Insights From an Australian Case Study," Systèmes d'Information et Management: Vol. 10: Iss. 3, Article 4.
Available at: https://aisel.aisnet.org/sim/vol10/iss3/4