Management Information Systems Quarterly
Abstract
Prior research has suggested that corrective fact-checking has inconsistent effects on beliefs about online misinformation claims. This study attempts to explain this inconsistency using three contingent factors—claim-source credibility, fact-checker credibility, and attitude strength—which respectively relate to three key parties in the fact-checking process: the source of a misleading claim, the fact-checker, and the user evaluating the fact-check. I hypothesize the interplay between these factors, which is tested using two online experiments on COVID-19-related misinformation with over 900 participants. Multilevel analysis of pretest-posttest, repeated measures data supports the hypothesized moderating effects and offers additional insights about how these effects vary between earlier versus later phases of misinformation cycles. The paper concludes with a discussion of contributions to research and practice.