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Interview with John H. Biggs Vice Chancellor for Financial Affairs, Washington University and Robert J. Benson Assistant Vice Chancellor Washington University
Herbert Halbrecht

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Making Operational Long-Range Planning for Information Systems
Marjorie Lyles

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A "Balanced" Orientation for the Information Systems Manager
William Taggart and Valdur Silbey

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The Implementation Process: A Change Approach
Robert Zmud and James Cox

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Planning for MIS: A Decision-Oriented Approach
John Henderson and John West