Home > Journals > Affiliated Journals > MISQ > Vol. 29 > Iss. 4 (2005)
Articles
EDITOR’S COMMENTS Volume 29 Iss. 4
Carol Saunders
Taking Industry Seriously in Information Systems Research
Mike W. Chiasson and Elizabeth Davidson
Zones of Tolerance: Alternative Scales for Measuring Information Systems Service Quality
William J. Kettinger and Choong C. Lee
Information Technology and the Performance of the Customer Service Process: A Resource-Based Analysis
Gautam Ray, Waleed A. Muhanna, and Jay B. Barney
Managing Client Dialogues During Information Systems Design to Facilitate Client Learning
Ann Majchrzak, Cynthia Beath, Ricardo A. Lim, and Wynne W. Chin
The Effects of Virtual Reality on Consumer Learning: An Empirical Investigation
Kil-Soo Suh and Young Eun Lee
Intellectual Property Rights and Cannibalization in Information Technology Outsourcing Contracts
Eric A. Walden
The History of Texaco's Corporate Information Technology Function: A General Systems Theoretical Interpretation
Jaana Porra, Rudy Hirschheim, and Michael S. Parks
IT-Dependent Strategic Initiatives and Sustained Competitive Advantage: A Review and Synthesis of the Literature
Gabriele Piccoli and Blake Ives
MIS Quarterly ERRATA NOTES
Janice I. DeGross