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Home > Journals > Affiliated Journals > MISQ > Vol. 29 > Iss. 4 (2005)

 

Management Information Systems Quarterly

Articles

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EDITOR’S COMMENTS Volume 29 Iss. 4
Carol Saunders

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Taking Industry Seriously in Information Systems Research
Mike W. Chiasson and Elizabeth Davidson

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Zones of Tolerance: Alternative Scales for Measuring Information Systems Service Quality
William J. Kettinger and Choong C. Lee

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Information Technology and the Performance of the Customer Service Process: A Resource-Based Analysis
Gautam Ray, Waleed A. Muhanna, and Jay B. Barney

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Managing Client Dialogues During Information Systems Design to Facilitate Client Learning
Ann Majchrzak, Cynthia Beath, Ricardo A. Lim, and Wynne W. Chin

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The Effects of Virtual Reality on Consumer Learning: An Empirical Investigation
Kil-Soo Suh and Young Eun Lee

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Intellectual Property Rights and Cannibalization in Information Technology Outsourcing Contracts
Eric A. Walden

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The History of Texaco's Corporate Information Technology Function: A General Systems Theoretical Interpretation
Jaana Porra, Rudy Hirschheim, and Michael S. Parks

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IT-Dependent Strategic Initiatives and Sustained Competitive Advantage: A Review and Synthesis of the Literature
Gabriele Piccoli and Blake Ives

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MIS Quarterly ERRATA NOTES
Janice I. DeGross

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Subject Index for Volume 29

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Author Index for Volume 29

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Reviewer Acknowledgments

 
 
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ISSN: ISSN 0276-7783/ISSN 2162-9730

 
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