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Investigating the Support Role of the Information Center
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An Empirical Investigation of the Relationship Between DSS Usage and System Performance: A Case Study of a Navigation Support System
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Intelligent Interface Design: An Empirical Assessment of Knowledge Presentation in Expert Systems
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The Effects of Anonymity on GDSS Group Process with and Idea-Generating Task
Leonard Jessup, Terry Connolly, and Jolene Galegher

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KBS Circles: A Technology Transfer Initiative that Leverages Xerox's "Leadership Through Quality Program"
Mark Maletz