Traditionally, to seek innovation, organizations have made substantial investments into enterprise systems (ES). However, anecdotal reports have noted that many organizations have now begun to shift their focus to digital (i.e., social, mobile, analytics, and cloud) technologies. Considering this contentious contemporary technology landscape, we investigate the role of ES in innovation. Using data gathered from four case organizations, we highlight that the organizations innovate using their digital technologies and that enterprise systems act as a platform that enable innovation. We also highlight the barriers for enterprise systems-led innovations.
Lokuge, Sachithra and Sedera, Darshana
"The Role of Enterprise Systems in Fostering Innovation in Contemporary Firms,"
Journal of Information Technology Theory and Application (JITTA): Vol. 19
, Article 2.
Available at: https://aisel.aisnet.org/jitta/vol19/iss2/2