A Human Resource Approach to Information Systems Development – the ISU (Information Systems Use) Design Model

Authors

Mike Hales, CBR (The Centre for Business Research) Brighton Polytechnic, Brighton BN2 4AT, UK.

Document Type

Research Article

Abstract

The ISU design model is an ‘architecture’ designed to support a human resource approach to information systems development. The model emerged in a live project for a large local government client, and its particular shape derives from four major areas of concern: (1) quality, and the strategic management of resources; (2) client-led management of information systems development; (3) IT-related labour market issues and equalization of employment opportunities; and (4) human-centred approaches to the design of technology systems. This article develops a working definition of human-centred design practice, indicates key practices in implementing the architecture, and identifies key concepts in interpreting the ‘feel’ of the approach. As a human-centred model, it is essentially about learning, and the article refers to three concepts of organizational learning which informed the design work.

DOI

10.1177/0268396291006003-405

Recommended Citation

Hales, Mike (1991) "A Human Resource Approach to Information Systems Development – the ISU (Information Systems Use) Design Model," Journal of Information Technology: Vol. 6: Iss. 34, Article 5.
DOI: 10.1177/0268396291006003-405
Available at: https://aisel.aisnet.org/jit/vol6/iss34/5