An Exploration of Information Systems Adoption: Tools and Skills as Cultural Artefacts - the case of a Management Information System

Authors

Deborah Bunker, School of Information Systems, Technology & Management, University of New South Wales, Sydney, Australia;Follow
Karlheinz Kautz, School of Information Systems, Technology & Management, University of New South Wales, Sydney, Australia;, Copenhagen Business School, Frederiksberg, Denmark
Anhtai Anhtuan, School of Information Systems, Technology & Management, University of New South Wales, Sydney, Australia;

Document Type

Research Article

Abstract

This paper explains the development of a skills-focused approach that can assist organisations to better anticipate hurdles to successful information systems (IS) adoption. This approach is utilised in an interpretive field study in an Australian information technology company. From a perspective that views IS as tools, the approach is used to analyse the management control skills required to use a specific management IS. A skills match between the set of management control skills assumed by the toolmaker and the skills possessed by the tool user shows why a group of users with a high degree of match adopted the tool, while another one with a low degree of match did not do so. The study thus demonstrates that the skills-focused approach is a valid and effective way of determining the appropriateness of an IS.

DOI

10.1057/palgrave.jit.2000134

Recommended Citation

Bunker, Deborah; Kautz, Karlheinz; and Anhtuan, Anhtai (2008) "An Exploration of Information Systems Adoption: Tools and Skills as Cultural Artefacts - the case of a Management Information System," Journal of Information Technology: Vol. 23: Iss. 2, Article 2.
DOI: 10.1057/palgrave.jit.2000134
Available at: https://aisel.aisnet.org/jit/vol23/iss2/2