Justifying Enterprise Resource Planning Adoption

Authors

Dave Oliver, Faculty of Informatics and Communication, Central Queensland University, Rockhampton, Queensland 4702, Australia
Celia Romm, Information Systems and Management, Wayne State University, Detroit, MI 48202, USA

Document Type

Research Article

Abstract

This paper presents a critical approach to the way organizations justify adopting enterprise resource planning (ERP) systems. An earlier critical theory provides a framework for exploring the themes of communication, rationality and domination. Technology, process and organization are forms of domination that may appear in the context of ERP adoption. The literature on the formal and informal (qualitative) justification of information technology investment is reviewed and assessed. The significance of ERP systems is examined and also motives for their adoption. The data used for the study are electronically mediated justifications of ERP adoption that were presented by universities. A content analysis is applied to these data. The paper concludes that, despite reservations about the sensitivity of domination and emancipation to identification and measurement, there is some evidence to suggest people are considered to occupy a subservient role to technology, process and organization.

DOI

10.1080/0268396022000017761

Recommended Citation

Oliver, Dave and Romm, Celia (2002) "Justifying Enterprise Resource Planning Adoption," Journal of Information Technology: Vol. 17: Iss. 4, Article 3.
DOI: 10.1080/0268396022000017761
Available at: https://aisel.aisnet.org/jit/vol17/iss4/3