Norm Development in Outsourcing Relationships

Authors

Thomas Kern, Department of Information and Decision Sciences, Rotterdam School of Management, Erasmus University Rotterdam, Postbus 1738, 3000 DR Rotterdam, The Netherlands
Keith Blois, Templeton College, University of Oxford, Oxford OX1 5NY, UK

Document Type

Research Article

Abstract

This paper considers the role of norms within networks by describing how BP Exploration outsourced its information technology function – a major business activity. This outsourcing venture led to the formation of a consortium. However, this attempt was found to have failed. It is suggested here that central to the failure of the consortium as an outsourcing arrangement was the issue of ‘norms’.

DOI

10.1080/02683960210137174

Recommended Citation

Kern, Thomas and Blois, Keith (2002) "Norm Development in Outsourcing Relationships," Journal of Information Technology: Vol. 17: Iss. 1, Article 5.
DOI: 10.1080/02683960210137174
Available at: https://aisel.aisnet.org/jit/vol17/iss1/5