The ongoing digital transformation is causing profound changes in the way organizations operate and interact with their clients. The organizational level of Information Systems (IS) research remains a foundational pillar that evolves in response to organizations utilizing, modifying, or constructing and subsequently discontinuing systems and digital technologies. To remain competitive, organizations must re-evaluate, reconsider, and modify their business models, work processes, and employee work environments.

Track Chairs:
- Frank Ulbrich, Lucerne University of Applied Sciences and Arts
- Elaine Mosconi, Université de Sherbrooke
- Paul Drews, Leuphana University of Lüneburg

Schedule
2025
Friday, August 15th
12:00 AM

A maturity model to assess and enhance the AI readiness of an Enterprise Architecture

Felix Klingenstein, Munich University of Applied Sciences
Samuel Kessler, Munich University of Applied Sciences
Moritz Hoeltl, Munich University of Applied Sciences
Pascal Daume, Munich University of Applied Sciences
Marcus Fischer, Munich University of Applied Sciences

12:00 AM

A Microfoundational Perspective on IT-Enabled Organizational Transformation in Small and Medium-Sized Enterprises

Tim-Julian Schwehn, Friedrich-Alexander-Universität Erlangen-Nürnberg

12:00 AM

An Efficient Experimental Design to Improve Collective Decision-Making Process

Nirup M. Menon, George Mason University
Daniel Armani, PaperScore

12:00 AM

Avoiding Digital Bottlenecks: Information Use Variation within Organizations

Fanny-Eve Bordeleau, Dalhousie University

12:00 AM

Barriers to Industrial Internet of Things Implementation: The Missing Rules

TC Eley, Case Western Reserve University
Kalle Lyytinen, Case Western Reserve University

12:00 AM

Bridging the Gap: Preliminary Industry Insights on Business-IT Alignment in Digital Transformation

Ola Eltelbany, University of Ottawa
Muriel Mignerat, University of Ottawa

12:00 AM

Case Study of Digital Transformation from Sensemaking Perspective in the Hotel Industry

Xavier Camilo Cardenas, IE Business School
José Esteves, Porto Business School

12:00 AM

Cultivating Workgroup Security Effectiveness through Control Structure Alignment and Empowerment: An Exploratory Study

Rebekah E. Austin, Missouri State University
Joshua M. Davis, Missouri State University

12:00 AM

Decentralized Science: Opportunities and Challenges in Research Funding Pathways

Zoyia Konstantopoulou, Durham
Spyros Angelopoulos, Durham University
Patrick Mikalef, Norwegian University of Science and Technology

12:00 AM

Digital Transformation Strategy Shift in an Intergovernmental Organization: Exploring the Role of Generative AI

Anita Neumannova, WU Vienna University of Economics and Business
Edward W.N. Bernroider, WU Vienna University of Economics and Business

12:00 AM

Digital Transformation with Blockchain Platforms: The Case of Logistics Companies in Singapore and China

Yuan Zhao, Lakehead University
ShiKui Wu, Lakehead University
Hui Zhang, Lakehead University

12:00 AM

Dimensions of Artificial Intelligence Maturity Models in Supply Chain Management: A Systematic Literature Review

Lordt Becklines, Dakota State University
Omar El-Gayar, Dakota State University

12:00 AM

Evolution of Resilience Strategies Synergies in Supply Chains: Leveraging Disruptive Technologies Integration

Tinhinane Chikhi, Université de Sherbrooke
Luis Antonio Santa-Eulalia, Université de Sherbrooke
Elaine Mosconi, Université de Sherbrooke
Moacir Godinho Filho, Federal University of São Carlos
Gilberto Miller Devós Ganga, Federal University of São Carlos
Lucas Antonio Risso, Federal University of São Carlos

12:00 AM

From First Impressions to Loyalty: Understanding User Effects of Customer Service Chatbots

Shirin Javadi, Worcester Polytechnic Institute
Nima Kordzadeh, Worcester Polytechnic Institute

12:00 AM

From Silos to Synergy: A Comprehensive Scoping Review of IT and Business Partnership

Amin Mazhari, Richard Ivey School of Business
Nicole Haggerty, Western University
Adaku Ohuruogu, Western University
Lameck M. Osinde, Ivey Business School
Apery Kirakalaprathapan, Ivey Business School

12:00 AM

Generative AI for Methodological Contributions in Information Systems Research

Ali Ahmed, Louisiana State University
Mst Asmaul Husna Tamanna, Louisiana State University

12:00 AM

Harnessing Hierarchical Clustering in Salience-Driven Text Summarization

Akib Sadmanee, University of Hawaii at Manoa
Sukhwa Hong, University of Hawaii
Jason Leigh, University of Hawaii at Manoa
Mahdi Belcaid, University of Hawaii at Manoa

12:00 AM

How perceptions of insider threats influence organization actions

Walther Ziemerink, University of Cape Town
Salah Kabanda, University of Cape Town

12:00 AM

Human-AI Knowledge Creation Through a Peircean Lens

joel perez torrents, McGill University
Simon Altmejd, McGill University

12:00 AM

IT Infrastructure Innovation in China’s Financial Services Industry: Implications for Firm Performance under the Xinchuang Initiative

Wei Dai, University of Georgia
Mariana Andrade, The University of Georgia
Terence Saldanha, University of Georgia

12:00 AM

Low-Code vs. High-Code: Decision Criteria for Developing Business Applications

Anna Schaetzle, Technical University of Darmstadt
Sara Jourdan, Technical University of Darmstadt
Timo Sturm, Technical University of Darmstadt
Peter Buxmann, Technische Universität Darmstadt

12:00 AM

Paradoxical Tensions in IT Renewal: A Systematic Literature Review

René Grasmeijer, KIN Center for Digital Innovation
Edona Elshan, Vrije University Amsterdam
Bart van den Hooff, Vrije Universiteit Amsterdam

12:00 AM

Perspective on Multidimensional Maturity Models – Results from a Literature Review

Alexander Sprengel, Aalen University
Patrick Sven Ulrich, Aalen University

12:00 AM

Shortcuts or Blind Spots? The Impact of Search Generative Experience (SGE) on Information-Searching

Ziyi (Iggy) Zhao, Temple University
Guohou Shan, Northeastern University
Sunil Wattal, Temple University

12:00 AM

Solving the Automation Puzzle: A Framework for Technology Selection in Process Automation Initiatives

Thomas Muehlbauer, Munich University of Applied Sciences
Leonie Theresa Kitzeder, Munich University of Applied Sciences
Maximilian Faaß, Munich University of Applied Sciences
Johanna Riedl, Munich University of Applied Sciences
Marcus Fischer, Munich University of Applied Sciences

12:00 AM

Technology is not a Neutral Artifact: Understanding Practice-in-Use across Resource-Strained Public Organization

Josue Kuika Watat, University of Oslo
Lidan Zhang, Worcester Polytechnic Institute

12:00 AM

The Governance of Generative AI

Jennifer Jewer, Memorial Univeristy
Nadege Levallet, University of Maine
Nick van der Meulen, MIT
Yolande E. Chan, McGill University

12:00 AM

The Silent Struggle: Uncovering Digital Stress in Hybrid Work

Maryam Maleksaeedi, Business Administration and IT
Karin Högberg, University West
Sara Willermark, School of business, economics & IT

12:00 AM

The Synchronous Effect of AI-Driven Resource Orchestration: Evidence from Manufacturing Digital Transformation

Ziyue MA, NUBS
Martin Liu, University of Nottingham Ningbo China
Wendy Ye, University of Nottingham Ningbo China
Maria Luo, University of Nottingham Ningbo China
Ruizhi Yuan, The University of Nottingham Ningbo China

12:00 AM

Understanding the Artificial Intelligence (AI)-Driven Transformation of the Global South: The Case of Ethiopia

Dereje Ferede, Addis Ababa University

12:00 AM