Digital Capability and Organizational Agility (SIG AGILE)

Organizations have recognized the need to swiftly sense and respond to changes in the marketplace as well as adapt to turbulent business environments. Organizations resort to different approaches to developing organizational agility by leveraging digital capabilities provided by technologies (e.g., business intelligence, generative AI, and blockchain). Agility can span from operational to strategic in that organizations can focus specifically on streamlining their operations or consider agility at the strategic level focusing on game-changing opportunities. This track explores relationships among emerging technologies, artificial intelligence, digital capability, and organizational agility. For example: How do digital capabilities affect organizational agility? How do emerging technologies (e.g., generative AI, blockchain) shape processes to achieve organizational agility? How is digital resilience achieved? What are relevant KPIs and metrics for assessing the organizational agility enabled by information systems? What can we learn from specific pockets of literature such as those on agile software development, agility, lean development, etc., to develop insights into digital capability? This track is open to various types of research, including those that use quantitative, qualitative, and theoretical approaches.

Track Chairs:
Jonathan Kim, University of Massachusetts Boston
Lan Cao, Old Dominion University
Eunice Parks, Old Dominion University