Individuals, organizations, and society are diving into uncharted waters through the ever-accelerating progress of the digital service transformation. The AMCIS Track of the AIS SIG Services provides a forum for all Information Systems (IS) researchers interested in exploring the digital service transformation and further developing service-related research in the IS community. Thus, we invite scholars to submit their work of any methodological type that explores how value is co-created on an individual, team, organizational, and societal level at the intersection of digital technology and service. Work that aims to design, explore, and explain how future service and service systems can become more sustainable, and thus align with this year’s track topic, is highly appreciated.

Track Chairs
Christian Bartelheimer, Paderborn University,
Christoph Peters, University of St. Gallen,
Mahei Manhai Li, University of Kassel,

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Thursday, August 10th
12:00 AM

Conception and Requirements Identification of Gaia-X-Based Service Offerings

Cansu Tanrikulu, Fraunhofer Gesellschaft
Sonika Gogineni, Fraunhofer Gesellschaft
Konstantin Kondak, Elektra Solar GmbH
Kai Lindow, Fraunhofer Gesellschaft

12:00 AM

Design Knowledge for GAIA-X-compliant Ecosystems: A Literature Review

Daniel Hefft, TU Dortmund University
Nick Große, TU Dortmund University

12:00 AM