Abstract

The aim of this research-in-progress is to evaluate the relation among information Technology (IT) ambidexterity, organizational agility, and information management capability (IMC) into informational flow at Energy and Development Regional Cooperative from Litoral Norte (COOPERNORTE) in Brazil. COOPERNORTE is a non-profit organization that buys electric energy and distributes to almost six thousand associates in the countryside of Viamão county. This organization provides energy to populations not attended by commercial organizations. The cooperative is investing in new IT resources and solutions to improve service delivery. However, some processes still require existing IT resources to keep working, for instance, the electrical network repair and maintenance process. The organization’s challenge is to manage information of these processes, exploring new IT resources and current solutions to improve agility on energy restoration. This research applies a diagnostic case study from new relations in the IS literature. This preliminary step will subsidize future interventionist research.

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IT Ambidexterity, Organizational Agility and Information Management Capability: A Brazilian case

The aim of this research-in-progress is to evaluate the relation among information Technology (IT) ambidexterity, organizational agility, and information management capability (IMC) into informational flow at Energy and Development Regional Cooperative from Litoral Norte (COOPERNORTE) in Brazil. COOPERNORTE is a non-profit organization that buys electric energy and distributes to almost six thousand associates in the countryside of Viamão county. This organization provides energy to populations not attended by commercial organizations. The cooperative is investing in new IT resources and solutions to improve service delivery. However, some processes still require existing IT resources to keep working, for instance, the electrical network repair and maintenance process. The organization’s challenge is to manage information of these processes, exploring new IT resources and current solutions to improve agility on energy restoration. This research applies a diagnostic case study from new relations in the IS literature. This preliminary step will subsidize future interventionist research.