Abstract
Citizens’ participation in the government decision-making process is a possibility for public administrations to enhance the quality of respective decisions and to gain support for their implementation. In order to establish a reference for developing effective public participation processes, evidence-based design guidelines are defined in literature. In the light of different policy choices and levels of participation, it is necessary to immerse in the design of specific participation formats. In this work, we develop guidelines for workshop-based e-participation modes based on a comprehensive literature review. Within the scope of the Design Science Research paradigm, this article emphasizes on the contribution to science and practice by means of elaborating design guidelines and specific requirements for designing effective solutions. Our findings extend existing design guidelines for public participation, focusing on e-participation. In essence, this work provides an accessible framework of design guidelines and inherent ICT requirements for establishing effective workshop-based e-participation processes.
Recommended Citation
Küstermann, Gerrit C.; Bittner, Eva A. C.; and Tavanapour, Navid, "Workshop-based E-participation: Guidelines and Requirements for Informed Design" (2019). AMCIS 2019 Proceedings. 2.
https://aisel.aisnet.org/amcis2019/digital_government/digital_government/2
Workshop-based E-participation: Guidelines and Requirements for Informed Design
Citizens’ participation in the government decision-making process is a possibility for public administrations to enhance the quality of respective decisions and to gain support for their implementation. In order to establish a reference for developing effective public participation processes, evidence-based design guidelines are defined in literature. In the light of different policy choices and levels of participation, it is necessary to immerse in the design of specific participation formats. In this work, we develop guidelines for workshop-based e-participation modes based on a comprehensive literature review. Within the scope of the Design Science Research paradigm, this article emphasizes on the contribution to science and practice by means of elaborating design guidelines and specific requirements for designing effective solutions. Our findings extend existing design guidelines for public participation, focusing on e-participation. In essence, this work provides an accessible framework of design guidelines and inherent ICT requirements for establishing effective workshop-based e-participation processes.