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Start Date

16-8-2018 12:00 AM

Description

The continuous specialization of the organization’s activities towards its core competencies (Prahalad and Hamel 2000) and the adoption of digital business strategies (Bharadwaj et al. 2013) results in the emergence of a new type of cross-organizational business process. In the past few decades, cross-organizational business processes were reduced to their communication and coordination aspects (Scheckenbach 1997), without the need for real process ownership (Hirschmann 1998). Nowadays, digitalization across organizational borders brings brand new issues when it comes to inter-organizational information collection. Researchers have studied the technical and organizational issues around cross-boundary information sharing, mainly in the public sector (Pardo et al. 2006; Ramon Gil-Garcia et al. 2007). However, the collecting of information resulting from a cross-organizational business process lacking a designated process owner can be very difficult. This paper addresses this issue by presenting a three-part evaluation framework dedicated to assessing data collection initiatives across organizations.

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Aug 16th, 12:00 AM

Evaluation of cross-organizational business processes for data collection initiatives

The continuous specialization of the organization’s activities towards its core competencies (Prahalad and Hamel 2000) and the adoption of digital business strategies (Bharadwaj et al. 2013) results in the emergence of a new type of cross-organizational business process. In the past few decades, cross-organizational business processes were reduced to their communication and coordination aspects (Scheckenbach 1997), without the need for real process ownership (Hirschmann 1998). Nowadays, digitalization across organizational borders brings brand new issues when it comes to inter-organizational information collection. Researchers have studied the technical and organizational issues around cross-boundary information sharing, mainly in the public sector (Pardo et al. 2006; Ramon Gil-Garcia et al. 2007). However, the collecting of information resulting from a cross-organizational business process lacking a designated process owner can be very difficult. This paper addresses this issue by presenting a three-part evaluation framework dedicated to assessing data collection initiatives across organizations.