IS Success at Organizational Level: A Meta-analysis

Since Delone and McLean developed the model for measuring Information Systems Success in 1992, there had been wide acceptance of this model in various contexts. Given the considerable attention gained by the model, this study reviews 47 empirical studies performed on organizational level by using the technique of meta-analysis. By consolidating the results from these studies, this research provides an integrated view of the relationships of the model. In addition to this, the study analyzes the moderating effect of the user type on the nature of relationships. This research has both theoretical and practical implications.