Start Date
11-8-2016
Description
Collaborative activities enabled through technology are an essential element in the modern work day. Thus, examining factors that can impact the efficiency and effectiveness of collaboration are of great importance to companies. As the first step in a larger project, in this paper, we explore the connection between employees’ experience of a collaboration technology (CT) and their evaluation of collaboration quality. Our investigation was conducted via an experiment in a Fortune 500 company.
Recommended Citation
Wyatt, John; Djamasbi, Soussan; and Traietti, Mark, "User Experience of Enterprise Social Networks and Collaboration" (2016). AMCIS 2016 Proceedings. 9.
https://aisel.aisnet.org/amcis2016/Virtual/Presentations/9
User Experience of Enterprise Social Networks and Collaboration
Collaborative activities enabled through technology are an essential element in the modern work day. Thus, examining factors that can impact the efficiency and effectiveness of collaboration are of great importance to companies. As the first step in a larger project, in this paper, we explore the connection between employees’ experience of a collaboration technology (CT) and their evaluation of collaboration quality. Our investigation was conducted via an experiment in a Fortune 500 company.