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A User Satisfaction Study of the London Congestion Charging e-Service

Zahir Irani
Uthayasankar Sivarajah
Andreea Molnar
Habin Lee

Crucial Factors for E Government Implementation Success and Failure: Case Study Evidence from Saudi Arabia

Roland Franke
Andreas Eckhardt

Do Universities Get the Hang of Working Efficiently? – A Survey of the Influencing Factors on the Adoption of Electronic Document and Workflow Management in German-speaking Countries

Stefan Gröger
Jasmin Decker
Matthias Schumann

Examining Existing Ways to Electronically Declare International Exports to the German ATLAS System – Current Barriers and Proposed Solution

Julian Krumeich
Timo Bredehoeft
Dirk Werth
Peter Loos

Exploring User Satisfaction of the Public e-Services in the State of Qatar: Case of Traffic Violations e-Service Provided by the Ministry of Interior

Karim Al-Yafi
Nitham Hindi
Ibrahim Osman

Factors for IT-Enabled Public Sector Process Improvements in Developing Economies

Glen Finau
Acklesh Prasad

Future of e-Government in Pakistan: A Case Study Approach

Muhammad Arfeen
Muhammad Kamal

Information Extraction and eGovernment: Crime Reporting and Investigative Interviewing System

Alicia Iriberri

Mobile Government: How to Improve Fairness in Public Administration Management

zhenjiao chen
Doug Vogel
zhaohua wang

Sociopolitical Digital Interactions’ Maturity: Analyzing the Brazilian States

Herman Santos
Dany Flávio Tonelli
Paulo Henrique Bermejo

Using Social Architecture to Analyzing Online Social Network Use in Emergency Management

Asif Gill
Sultana Alam
Jessica Eustace