This paper empirically examines the challenges of introducing a mobile based reporting system (called SCDRT) within the public health system in India to strengthen the health information systems, and also discusses the approaches to address these challenges. Taking an “infrastructure” perspective, various socio-technical challenges relating to technology, operator and usage are discussed. Scaling, in geographical and functional terms, is discussed with a focus on aspects of “attractors” and “motivation.”
Mukherjee, Arunima and Purkayastha, Saptarshi, "Exploring the potential and challenges of using mobile based technology in strengthening health information systems: Experiences from a pilot study" (2010). AMCIS 2010 Proceedings. 263.