Blog has become an increasingly popular form of new information technology (IT) in recent years. Many world famous web sites (e.g., Microsoft, Yahoo!, and Google) are providing blog services on the Internet. Bloggers, therefore, can easily establish and maintain their blogs through such services. However, research on blogs’ adoption and diffusion is rare. In this study, we attempt to study bloggers’ post-adoption behaviors. We examine bloggers’ intention to switch their blog services building upon the marketing and IS literature. Particularly, the role of gender is explored and an online survey is conducted to test the research model. Findings confirm that bloggers’ intention to switch their blog services is strongly associated with three factors: satisfaction, sunk costs, and attractive alternatives. Meanwhile, gender is found to moderate the relationship between satisfaction and intention to switch the blog service. Implications for both researchers and practitioners are provided.
Zhang, Kem Z.K.; Cheung, Christy M.K; LEE, Matthew K.O.; and Chen, Huaping, "Exploring the Role of Gender on Bloggers' Switching Behaviors" (2008). AMCIS 2008 Proceedings. 273.