This study proposes and empirically tests a conceptual model of knowledge sharing in a team-based environment. Relationships among people in organizations play a significant role in the transfer of knowledge. Using social psychology as our theoretical frame of reference, we propose that empathy and helping behaviors lead to enhanced knowledge sharing. A written survey was developed and piloted to test these two enabling conditions. Our data show that both result in higher levels of transacting behaviors in which knowledge is shared.
Ibragimova, Ph.D., Bashorat and Ryan, Ph.D., Sherry D., "Enabling Attributes for Team-Based Knowledge Sharing: A Preliminary Empirical Test" (2008). AMCIS 2008 Proceedings. 268.