Virtual collaboration is an essential skill in today’s organizations, but where and how do people learn it? What do we know about teaching and learning with respect to virtual collaboration? We examined this question from multiple perspectives: (1) best practices in virtual teams, in order to provide the content of what might be taught about virtual collaboration; (2) best practices in teaching techniques and in technology use, which provides guidance for how the material might be taught; and (3) examples of current practice in this area, which gives an idea of what is being taught. The combination of literature review and informal survey of current practice provides a foundation for discussion and speculation on how we might accelerate efforts to help people become highly effective members of virtual teams.
Davis, Alanah and Zigurs, Ilze, "Teaching and Learning about Virtual Collaboration: What We Know and Need to Know" (2008). AMCIS 2008 Proceedings. 168.