This paper examines current knowledge management research with respect to Churchman's (1971) inquiring systems. Given that two of the most important constructs in knowledge management are knowledge creation and organizational learning, these systems should reflect the characteristics of inquiring systems as defined by Churchman (1971) and subsequently conceptualized by Mason and Mitroff (1973) and Hall, Paradice, and Courtney (2003), and should support inquiring organizations as conceptualized by Courtney, Croasdell, and Paradice (1998). This paper presents a case for using Churchman’s inquiring systems as a lens through which to view knowledge management research and examines extant research for areas appropriate for such a framework. Understanding Churchman’s inquirers and their characteristics may be critical to the direction and focus of future knowledge management research.
Peachy, Todd A. and Hall, Dianne, "Knowledge Management and Churchman's Inquirers: Evidence of Supporting Research" (2005). AMCIS 2005 Proceedings. 391.