Recent research indicates that trust is important in helping users overcome perceptions of risk and uncertainty as well as promoting the acceptance of a specific technology. While prior studies have investigated different underlying bases of trust, little research has empirically tested all bases in one comprehensive model and evaluated the relative effect of various bases on subsequent trusting intentions. This research empirically investigates these trusting bases within an extended initial trust model in the context of a national identity (NID) system. Research on understanding the role of initial trust will not only be of assistance to the successful implementation of an NID system, but also provide guidance for understanding the role of initial trust in the deployment of other types of information systems.
Li, Xin; Hess, Traci J.; and Valacich, Joseph S., "An Empirical Investigation of Trusting Bases in Intitial Trust Formation with National Identity Systems" (2005). AMCIS 2005 Proceedings. 265.