Tremendous amount of organizational budget is allocated to information system training. Such training is conducted with the expectation of having higher level of technology adoption from users, rendering higher usage of computer technology and task effectiveness. Past literatures suggest that user characteristics play the important role in IS training success. However, there appears to be none of the past studies empirically validating the characteristic of skilled users and IS novice. The technology acceptance model (TAM) is used as the underlying theory for measuring technology adoption for both skilled users and IS novices. The scale measurement survey of perceived ease of use and perceived usefulness from TAM is provided to the subjects before and after the training. MANOVA and MANOVA repeated measure are used to test the research hypotheses.
Muthitacharoen, Achita and Chen, Lei-da, "Training Effect on Acceptance of Technology (The Difference Between Skilled User and IS Novice)" (2000). AMCIS 2000 Proceedings. 407.