A framework is developed for viewing the centralization issues of organizations to consider to what degree a virtual organization may help a firm obtain competitive advantage. Utilizing the concepts of flexibility and synergy, the framework can serve as a guide for practitioners to help determine what degree of synergy and flexibility a given organizational form would bring and what its suggested category of competitive advantage would be. Implications and suggestions for future research are also discussed.
Syler, Rhonda A. and Schwager, Paul H., "Virtual Organization as a Source of Competitive Advantage: A Framework from the Resource-Based View" (2000). AMCIS 2000 Proceedings. 390.