Abstract

Information systems planning is a critical management challenge today. A new approach to information systems planning might help managers address this challenge. Organizational learning theory may offer such an approach. The objectives of this study were to illustrate principles of organizational learning in the context of information systems planning, thus to confirm its relevance to such planning, and finally to stimulate further research on its effectiveness in planning. Structured interviews with fourteen managers and project team members, an email survey of 52 physicians, reports, and other documents from an information systems planning project in a large university-affiliated medical center provided the basis for the research. The research illustrates seven principles of organizational learning in information systems planning.

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