A method for obtaining information requirements for electronic retailing sites in a manner that would be quicker and more reliable than interviewing actual site users while still meeting the needs of the consumer is presented. The information requirements are delineated in terms of information volume, type and format needed to incorporate desirable design and navigation features into web sites.
Webb, Linda A., "Information Requirements Determination for Electronic Retailing: A Consumer-based Perspective" (2000). AMCIS 2000 Proceedings. 261.