This exploratory experimental study was designed to explore whether the use of an intelligent agent for environmental scanning can assist a decision maker in international investment decisions. Subjects selected a country from a pair of countries, based on the analysis of the political, economic and financial dimensions. An experimental tool was developed and a laboratory experiment was conducted to examine how Information Delivery and Agent Facilitation may effect decision making processes and outcomes. Unrealistic high expectations promoted by computer trade magazines and software marketing literature may affect the implementation of Intranet/Internet systems and agent software. The results of this study demonstrate the potential lack of tangible performance improvement that may result even when expectations are high.
Vinaja, Roberto; Raisinghani, Mahesh S.; and Slinkman, Craig, "Intelligent Agent Based Decision Making on the Internet: An Empirical Study" (2000). AMCIS 2000 Proceedings. 246.