Group decision making has been studied for almost five decades. In recent years research has focused on information technology like Group Support Systems (GSS) that help groups make decisions. In this paper we look at another kind of information technology, knowledge-based systems and its impact on groups. In addition, we investigate the impact of knowledge quality on group decision making processes and outcomes.
Dasgupta, Subhasish and Chanin, Michael, "Knowledge Quality in Knowledge-Based Systems: An Investigation in a Group Decision Making Environment" (2000). AMCIS 2000 Proceedings. 218.