In this paper we propose a framework for analyzing the impacts of scanning support technologies. The framework is applied to examine the impacts of an agent-based environmental scanning system on managers, as users, and on their scanning process and outcomes. We develop speculations on the system’s impacts and contrast them with empirical results
Liu, Shuhua, "Agent Based Environmental Scanning System: Impacts on Managers and Their Strategic Scanning Activities" (2000). AMCIS 2000 Proceedings. 173.