Negotiation analysis involves evaluation of various strategies and estimation of different parameters. This calls for additional information processing support that can be provided by an external memory (Lim and Benbasat, 1992-93). Following on the idea of using an external memory, this paper presents a framework of a memory support that can be integrated with a negotiation support system (NSS). The memory support has negotiation information repository and negotiation knowledge repository. Based on prior research (Hausken, 1997; Holsapple et al., 1998), the contents of these repositories have been identified. The information and knowledge repositories are controlled by a negotiation memory management system (NMMS).
Paul, Souren, "A Macro-level Framework for Organizational Memory Support in Negotiation Support Systems" (2000). AMCIS 2000 Proceedings. 16.