The object of this paper is to investigate the proposition that communication channel usage differs by gender. First the results of a communication channel study are reported which examined perceptions of communication channel usage in a group of office workers. These results are then explained in the light of existing information processing theory. While these findings are limited in generalizability, this study shows the lack of gender specific information processing research. Researchers may find it useful when examining information processing and communication channel usage, in particular, to control for gender differences.
Lind, Mary R., "Communication Channel Usage: Is There a Gender Difference?" (2000). AMCIS 2000 Proceedings. 122.