This paper begins with a brief discussion of knowledge management, and the characteristics of tacit and explicit knowledge. We then present a conceptual model for the formation of tacit knowledge which suggests that collaborative technology may be only one of a number of information technologies that have an important role to play in tacit knowledge creation.
McQueen, Robert, "Can collaborative technology support tacit knowledge creation in individuals?" (1999). AMCIS 1999 Proceedings. 48.