Individuals’ reactions to ERP technology and subsequent behaviors are investigated by combining Self- Efficacy Theory and Attribution Theory. Using a field study, this research determined the attributions of computer performance and their causal dimensions (i.e., locus of causality, stability, and controllability). The PLS results indicated that desirable and undesirable attributions are important antecedents to computer self- efficacy.
Kelley, Helen; Compeau, Deborah; and Higgins, Chris, "Attribution Analysis of Computer Self-Efficacy" (1999). AMCIS 1999 Proceedings. 270.