Executives’ perspectives on realized IT payoffs are clearly important in IT investment decisions. In this paper, we investigate the link between business strategy, management practices and IT business value. Our results indicate that corporations with more focused goals for IT achieve higher payoffs from IT throughout the value chain. We also find that management practices contribute to IT payoffs and that a corporation’s use of management practices relates to their strategic intent or goals for IT.
Tallon, Paul and Kraemer, Kenneth, "Executives' Perspectives on IT: Unraveling the Link between Business Strategy, Management Practices and IT Business Value" (1999). AMCIS 1999 Proceedings. 144.