The complexities and competitiveness of today’s business environment are forcing hard assessments of the return on investment for information technology expenditures. The process of developing system and software requirements is still one of the hardest tasks an IS organization performs. The infusion of technology into business has changed the way business is conducted. When there is a substantive change in the technology, the business is again changed. This paper presents the IS organization as a sponsor of business process innovation. The requirements development and management processes should be conducted as a collaborative effort, linking system and software requirements to business performance improvement.
Piper, Sam, "Requirements Development and Management: Supporting the Business Objective" (1998). AMCIS 1998 Proceedings. 299.