In this paper we investigate the modeling and analysis of business processes with the goal of improving their efficiency and effectiveness. The main objective of this research is to develop a computational model of business processes that takes into account relevant economic, social, organizational facets of a business process. The research develops a computational tool that will help uncover insights into the interdependencies among agents, activities, and resources in a business process.
T.S, Raghu; Chaudhary, A.; Jayaraman, B.; and Rao, H.R., "Computational Modeling of Business Processes" (1997). AMCIS 1997 Proceedings. 80.