This paper presents the role of definitions in the construction of management information systems theory. Using Bridgman's technique of operational definition (1927) as a discussion backdrop, MIS can begin to assess our definitional status as a discipline. In short, theory construction and clear definitions must proceed simultaneously
Babbitt, Timothy G., "Operational Definitions in Management Information Systems Theory Building" (1997). AMCIS 1997 Proceedings. 206.