The Impact of Ambivalent Perception of Bureaucratic Structure on Cyberloafing

Authors

• Prakriti Soral, Indian Institute of Management Kozhikode, IndiaFollow
• Jithesh Arayankalam, Indian Institute of Management Kozhikode, IndiaFollow
• Jatin Pandey, Indian Institute of Management Indore, IndiaFollow

Author ORCID Identifier

Prakriti Soral
Jithesh Arayankalam
Jatin Pandey

Document Type

Research Article

Abstract

Cyberloafing, defined as the use of the Internet for personal use at the workplace, is emerging as a serious concern for organizations as it disrupts the attainment of organizational objectives. A systematic literature review, conducted as a part of this research, of antecedents of cyberloafing behaviour show that research exploring the relationship between the perception of organizational structure and cyberloafing is at a nascent stage. Acknowledging the underexplored state of research in this area, we investigated this relationship through a quantitative study using a sample of 201 employees, and the containment theory as the base. Our study results indicate that an ambivalent perception of the bureaucratic structure has a differential impact on the cyberloafing activities through serial mediation of two important attitudes, namely organizational identification and work engagement. Theoretical and practical implications are also discussed.

Recommended Citation

Soral, Prakriti; Arayankalam, Jithesh; and Pandey, Jatin (2020) "The Impact of Ambivalent Perception of Bureaucratic Structure on Cyberloafing," The Australasian Journal of Information Systems: Vol. 24: No. 1, Article 5.
DOI: 10.3127/ajis.v24i0.2087
Available at: https://aisel.aisnet.org/ajis/vol24/iss1/5