Simplifying Sensemaking: Concept, Process, Strengths, Shortcomings, and Ways Forward for Information Systems in Contemporary Business Environments

Authors

• Morteza Namvar, University of WollongongFollow
• Jacob L. Cybulski, Deakin UniversityFollow
• Cynthia Su Chen Phang, Swinburne University of TechnologyFollow
• Yaw Seng Ee, Swinburne University of TechnologyFollow
• Kevin Tee Liang Tan, Swinburne University of TechnologyFollow

Author ORCID Identifier

Morteza Namvar
Jacob L. Cybulski
Cynthia Su Chen Phang
Yaw Seng Ee
Kevin Tee Liang Tan

Document Type

Research Notes on revisiting concepts and theories in IS

Abstract

Sensemaking is a popular and useful organizational behavior concept that is gaining visibility in the field of information systems. However, it remains relatively unknown compared to more established information systems concepts like technology acceptance and resistance. To enhance and propel greater use of sensemaking in information systems, this article offers a systematic explanation of sensemaking, specifically focusing on its concept, process, strengths, and shortcomings, as well as discussing ways forward for information systems in contemporary business environments.

Recommended Citation

Namvar, Morteza; Cybulski, Jacob L.; Phang, Cynthia Su Chen; Ee, Yaw Seng; and Tan, Kevin Tee Liang (2018) "Simplifying Sensemaking: Concept, Process, Strengths, Shortcomings, and Ways Forward for Information Systems in Contemporary Business Environments," The Australasian Journal of Information Systems: Vol. 22: No. 1, Article 32.
DOI: 10.3127/ajis.v22i0.1654
Available at: https://aisel.aisnet.org/ajis/vol22/iss1/32